Treat your dog to their best health.

Frequently asked questions

• Which BiomeBites® bundle is right for my dog?

  We have six different bundle options available (remember to select the size of your dog, as this affects specific dosage requirements):
  
  Antibiotic Gut RecoveryPerfect for dogs recovering from antibiotic treatment, this combination soothes and restores sensitive stomachs and helps restore a healthy bacterial balance.
  
  The 'Regular' Gut Set
  Designed to support improved gut health for all dogs by bringing comfort, balance and better digestion. Especially for dogs with variable digestive symptoms or who suffer from loose stools, irregular motions or excessive flatulence.
  
  Gut & Skin Itch Essentials
  For dogs that suffer from symptoms of skin irritation or poor quality coat related to digestive issues or food allergies.
  
  The Longevity Duo (Senior Support)
  For older dogs requiring a boost to immunity, digestion and energy levels.
  
  Joint Inflammation & Gut Health
  For dogs showing symptoms of joint inflammation and mobility issues, reduced energy or occasional illness.
  
  Which option you choose is entirely up to you, as you know your dog best. If you have any questions, or would like some support choosing, please contact us via: support@biome9.com

• Are BiomeBites® safe for all dogs?

  Yes, BiomeBites® are completely safe for dogs, with the only potential exceptions being if your dog has a very specific allergy or intolerance to one of the ingredients.
  
  It is important that you answer any questions we ask about your dog’s health as accurately as possible, as the ingredients vary between the different types of BiomeBites®.
  
  Make sure to always check the back of the BiomeBites® packaging before feeding any to your dog, as this is where you will find the ingredients list, along with any conditions or medications that may need to be considered.
  
  If you are in any doubt, we advise checking with your vet and showing them the detailed ingredients list for your dog’s BiomeBites® before feeding them to your dog.

• What was the testing process for creating BiomeBites®?

  BiomeBites® have been formulated by our team of vets, nutritionists and food production experts.
  
  Each product has been designed to deliver specific health benefits using carefully researched active ingredients and based on the latest scientific evidence on efficacy and safety.
  
  As well as their functional profiles, each formulation has been extensively taste-tested with our panel of picky eaters to ensure that they are as palatable as possible to make feeding easy and enjoyable.

• What is the microbiome?

  The microbiome is the name given to the collection of microbes, mostly bacteria, but also fungi and protozoa, that exist within your dog’s gut. It is a diverse and complex microbial community which can directly affect health and wellbeing. We know that 90% of a human’s body cells are microbes, with only 10% being human cells – it’s just that human cells are markedly larger than the microbes. It’s similar for our four-legged friends. Testing the microbiome gives us an idea of exactly which bacteria are present in your dog’s gut and this can help indicate existing or future health problems.

• Why should I get my dog's microbiome checked?

  A healthy diversity within the microbiome has been found to be an accurate indicator of overall health and wellbeing. If your dog appears healthy, but has an imbalance in their microbiome, then this could be an indicator of a potential future health issue. If your dog has any existing health complaints, then improving the health of their microbiome can help to improve immune system health and overall wellbeing, as well as improving disease symptoms.

• What are you testing for?

  We are testing your dog’s stool for different bacteria and creating a map of their microbiome. We look to see which bacteria are present in your dog’s biome, and whether these levels are normal, higher than normal or lower than normal. This information will give us an idea of what is going on within their gut now, as well as what issues could arise in the future. We will then give advice on how to improve the balance and diversity of the biome to help it return to optimum health.

• What conditions might testing and treatment help with?

  Testing and treatment have the potential to help with a whole range of different health complaints. The immune system is very closely associated with the gut, so any imbalance in the microbiome can influence immune system health, overall vitality and wellbeing. Our supplement recommendations are also tailored to your individual dog, with specific ranges designed to help with gastrointestinal inflammation, joint problems, allergies and skin complaints, to name a few.

• What do I have to do to get my dog tested?

  All you need to do is order a kit online and fill in our questionnaire about your dog and their general health. We will then send the kit out to you by post. You then just need to collect a sample and return it to us, again by post. Once the test is performed, we will email the results directly to you.

• Do I need to talk to my vet about testing or about the results?

  You do not need to get your vet’s permission to test, or talk to them about performing the test beforehand. We do recommend that you pass on a copy of your test results to your regular vets, as it may help them in understanding your pet’s current health, and any future complaints they may have.