The microbiome is the name given to the collection of microbes, mostly bacteria, but also fungi, viruses, and protozoa, that exist within your dog’s gut.

It is a diverse and complex microbial community which can directly affect health and wellbeing. It has been estimated that around 90% of a human’s body cells are microbes, with only 10% being human cells – it’s just that human cells are markedly larger than the microbes. It’s similar for our four-legged friends.

We are testing your dog’s stool for different bacteria and creating a map of their microbiome. We look to see which bacteria are present in your dog’s biome, and whether these levels are normal, higher than normal or lower than normal.

This information will give us an idea of what is going on within their gut now, as well as what issues could arise in the future. We will then give advice on how to improve the balance and diversity of the biome to help it return to optimum health.

Healthy diversity within the microbiome has been found to be an accurate indicator of overall health and wellbeing.

If your dog appears healthy, but has an imbalance in their microbiome, then this could be an indicator of a potential future health issue.

If your dog has any existing health complaints, then improving the health of their microbiome can help to improve immune system health and overall wellbeing, as well as improving disease symptoms.

There are many direct links between the microbiome and other areas of the body such as the joints, brain and skin, and a poorly balanced microbiome can have significant effects throughout the rest of the body.

The test is completely non-invasive, so there's no risk to your dog, regardless of their condition. It involves collecting a small sample of their faeces to send to our lab. That's it. We'll do the rest. 

Any dog with any condition can be tested, however certain medications can interfere or prevent us from being able to analyse their sample.

Antibiotics are designed to destroy all bacteria they find. This is very useful if your dog has an infection, however they're unable to distinguish between the bacteria your dog needs, and the bacteria they're being used to eradicate. This means that if your dog is currently, or has recently received antibiotics, there may not be enough bacteria in your dog's sample for us to be able to detect.

If your dog has received antibiotics recently, we recommend waiting 4 weeks before collecting a sample, to allow time for your dog's microbiome to begin repopulating.

Similarly, chemotherapy drugs can also be damaging for the microbiome, so depending on the dose, we might not be able to detect enough bacteria in your dog's sample. We recommend contacting us before purchasing the test kit, so we can check whether the medication your dog is receiving is likely to have this effect.

Chemotherapy drugs are also excreted in the stools, which is a health hazard for you and our team at the lab, so we recommend taking extra precautions when collecting the sample, and we kindly request you label the box when you send this to us, so our team can prepare accordingly.

Microbiome health has been linked to a whole host of different organ systems and therefore illnesses.

Research shows that the strongest links are between the microbiome and digestive health, and the microbiome and skin health, however microbiome health has also been linked to joint health, immune function and the brain, amongst others.

Certain bacteria found in the microbiome of dogs are known to have specific roles in supporting overall health. Some bacteria support digestion, whilst others support skin health, etc.

Using this information, and research we have conducted using samples from over 5000 dogs, we have established what a dog's ideal microbiome should look like, when they have been born and raised in the UK. As a result, we're able to provide dietary and supplement recommendations to help improve the levels of those bacteria, so that they are at optimal levels to support their health area.

A healthy microbiome provides a great foundation for your dog to have the best chance at living a long, happy, healthy life, therefore testing has the potential to provide support with almost any condition.

The test is completely non-invasive, so there's no risk to your dog, regardless of their condition. It involves collecting a small sample of their faeces to send to our lab. That's it. We'll do the rest.

If you have any questions about how the test works, the results you'll receive, or whether it will help with a specific condition, please contact us via chat or email at: support@biome9.com.

No, you’ll need to have a separate allergy or intolerance test for this, which is carried out via different methods.

If you're interested in this, you should speak to your vet to find out more information. 

Firstly, what is your definition of healthy? Is your dog in peak physical condition? Do they have a perfect coat? Are they at the perfect weight? Is their behaviour exceptional? Do they have any symptoms like irregular stool consistency, flatulence, vomiting or reflux, itching, scooting, grass eating, poor breath odour, a habit of eating their own or other animals' faeces? Are you 100% confident that your dog's microbiome contains every single bacteria their body needs at the right levels, and that they don't have any pathogens, even at a small amount, too low to be showing symptoms yet?

Some pet owners like to test their dog’s microbiome to find out if the diet they are feeding is suitable for their pet, and whether they are at risk of developing any future conditions that could be prevented.

A large proportion of your dog’s immune system is closely associated with the gut, so any imbalance found on the report could lead to future health problems if left untreated. Gut wall integrity and immune system health are both crucial for overall wellbeing and vitality in all mammals, so testing could help you to keep your dog in optimum health, and help them lead a longer and happier life.

That depends on what you want to see in their results.

If you intend to continue with the same supplements after you have done the test, or you want to see how effective the supplements are, then you don't need to stop them before collecting the sample.

If you intend to stop using the supplements, or want to see what your dog's microbiome looks like without them, we recommend stopping them at least 2 weeks before collecting the sample.

Any dog with any condition can be tested, however certain medications can interfere or prevent us from being able to analyse their sample. 

Antibiotics are designed to destroy all bacteria they find. This is very useful if your dog has an infection, however they're unable to distinguish between the bacteria your dog needs, and the bacteria they're being used to eradicate. This means that if your dog is currently, or has recently received antibiotics, there may not be enough bacteria in your dog's sample for us to be able to detect. 

If your dog has received antibiotics recently, we recommend waiting 4 weeks before collecting a sample, to allow time for your dog's microbiome to begin repopulating. 

Similarly, chemotherapy drugs can also be damaging for the microbiome, so depending on the dose, we might not be able to detect enough bacteria in your dog's sample. We recommend contacting us before purchasing the test kit, so we can check whether the medication your dog is receiving is likely to have this effect. 

Chemotherapy drugs are also excreted in the stools, which is a health hazard for you and our team at the lab, so we recommend taking extra precautions when collecting the sample, and we kindly request you label the box when you send this to us, so our team can prepare accordingly.

Any medication has the potential to affect the health of the microbiome, however only antibiotics and chemotherapy drugs are likely to prevent us from providing results.

Based on your dog's specific results, you will receive a series of dietary recommendations, as well as a BiomeBites® supplement plan recommendation tailored to your dog's specific results. We recommend the combination of the dietary and supplement changes for the best results, but you can use this information to source your own solutions if you prefer.

Dietary Recommendations

The dietary recommendations are split into 3 sections.

Everyday Feeding:

This section contains 3 priority areas to focus on and our recommendations for what to look for in the type of diet you're currently feeding, to ensure your dog is receiving the additional support they need.

Superfoods:

This section contains 5 foods you can add to your dog's existing diet to provide the additional nutrients they need.

Foods to Avoid:

This section lists 3 foods to avoid giving your dog because of their detrimental effects on the health of their microbiome.

BiomeBites® Supplement Plan

In addition to our dietary recommendations, we will also provide a recommendation for a 6 month plan of our supplements, tailored to your dog's results from tens of thousands of possible combinations. The plan is broken down into 3 phases, each lasting 2 months.

Phase 1 - Restore:

This phase is designed to detoxify and prepare your dog's gut for the following phases.

Phase 2 - Repopulate:

This phase is designed to repopulate your dog's gut with the bacteria it needs.

Phase 3 - Optimise:

This phase is designed to optimise the levels of the bacteria repopulated in the Restore phase, so they're at the levels they need to be to support your dog's gut and overall health.

After completing the Optimise phase, we recommend re-testing your dog to monitor their progress and receive updated recommendations, so they can continue to improve.

Alternatively, if your dog is doing well on the Optimise phase of supplements, you can choose to continue with these. If you would like to do this and you are on our subscription, you can leave this running and it will continue to renew with this phase every 2 months. If you would like to continue on the Optimise phase of supplements, but selected the one-time purchase option at checkout, please contact support@biome9.com.

If you have any questions about the results or recommendations, you can book a call with our team here.

First, read through the results and our recommendations to help improve them.

We offer a free consultation with one of our experts to help you understand your dog's results and our recommendations, and ask any questions you may have. Book your free consultation here.

Next, choose the recommendations you want to implement with your dog and get started on improving their results.

6 months after you received your dog's first results, we recommend retesting so that you can monitor their progress and we can provide updated recommendations, to help them continue to improve.

You do not need to get your vet’s permission to test, or talk to them about performing the test beforehand.

We do recommend that you pass on a copy of your dog's test results to their regular vets, as it may help them in understanding their current health, and any future complaints they may have.

If any pathogens have been detected in your dog's results, we recommend discussing this with your vet.

No. This test is specifically checking the levels of bacteria in your dog’s gut. It’s not designed to check for any parasites.

If you’re concerned about the possibility of your dog having a parasite, you can ask your vet to provide a separate test for this.

It is better to wait at least a month after deworming before performing the test. If your dog is due to be dewormed, then this could be done immediately after taking your sample.

Our GutDiscovery® test kit contains everything you need to safely collect a suitable sample.

For our full instructional video on how to collect your dog's sample, click here.

What's Included In The Box

- A labelled test tube containing preservative solution

(Behind the test tube)

- Full instructions on how to collect your sample

- A black reusable pouch for you to keep and use to take your test tube with you on a walk to collect your dog's sample

- A specimen transport bag for the test tube to be sealed inside once you have collected your dog's sample

- A pre-paid returns label

(Inside the black pouch)

- A collection stick

- Gloves

- Alcohol wipes

The whole process takes just a couple of minutes from scooping the sample up into the collection tube to sealing it securely in the postal packaging and sending it off to our laboratory.

How the Process Works

Step 1:

Order your GutDiscovery® Test Kit & Report.

Step 2:

Activate your kit. Scan the QR code on the back of the test kit, or log in to your online account and select 'Activate New Kit'. Answer the questions about your dog and their health, and enter your unique 6-digit Activation Code, which can be found on the test tube, or underneath the QR code on the back of the test kit.

Step 3:

Collect your dog's stool sample. Follow the instructions included in the box, or in this video, to collect your dog's sample, ensuring the sample is the size of two kidney beans, and that the preservative solution remains in the tube. Do not over-fill the tube or tip out the solution, as this will affect the results.

Step 4:

Post the sample to our lab. Ensure the test tube is fully sealed in the plastic bag provided. Remove the pre-paid postage label and all other items from the box. Remove the plastic strip on the underside of the box lid and seal the test tube in the box. Stick the pre-paid postage label to the back of the box and post it in your local post box, or via your local post office.

Place the return address label on the back of the box and put it in your nearest postbox or take it to your local post office.

If you are posting from outside the UK, you may need to arrange your own postage. If this is the case, please ensure you select the fastest tracked delivery option available and notify the courier of the hazard code (UN3373 - Biological Substance Category B), which is located on the back of the box.

Please make sure to send the sample within 3 days of collection.

All of the components of our GutDiscovery® Test kit are non-perishable, so there is no time limit to use the test kit.

Please ensure that you collect the sample immediately after your dog has defaecated, as any delay could cause the sample to become contaminated. Make sure to select a section that has not come into contact with grass, gravel or other foreign objects, and that you can't visibly see any food or other material in it.

Once you have collected your dog's sample, we recommend returning this to our lab straight away.

Although we recommend you return your dog’s sample to us as soon as possible, if you have been unable to return it to our lab sooner, you can still return it to us up to 90 days after you collected the sample. The preservative we use will hold DNA stable for up to 90 days, if stored at room temperature. However, we don't recommend waiting if this can be avoided, as the results will be relevant to your dog's microbiome health on that specific day, so the longer you wait, the more out of date the results will be, especially if anything has changed in that time. It's also possible there may be delays in transit, so the sooner this can be sent to us, the better.

If it has been more than 90 days since the sample was collected, or it has been stored in extreme temperatures, please contact support@biome9.com, as it’s likely our lab won’t be able to successfully analyse your dog’s sample.

Currently, our BiomeBites® our only available on our tailored, 6 month supplement plan.

The plan is designed using your dog’s test results, to ensure they are receiving the most optimal combination for their health needs. As a result, we’re not able to offer the BiomeBites® until your dog has been tested.

You will receive a bespoke dosing schedule for your dog based on their GutDiscovery® test results and their size.

You can also find this information on the back of the BiomeBites® packaging.

If you have any questions, please contact support@biome9.com.

The weight bandings are a guide only. As the BiomeBites® are made from entirely natural ingredients, there is no risk to your dog if they receive a slightly lower dose.

If your dog has lost or gained weight since taking the test, which puts them in a different weight category, you can adjust their dose accordingly. The details of the weight bandings are on the back of the BiomeBites® packaging.

If, as a result of changing the daily dosage for your dog, you have, or will have, too many or too few BiomeBites® remaining, please contact support@biome9.com.

As the BiomeBites® are made from entirely natural ingredients, there is no risk to your dog if they receive a slightly lower dose.

There is also a very low risk of causing harm if you accidentally give your dog a higher dose, especially if it was just the once. If you have given your dog a higher dose than recommended, keep an eye on them and take them to your vet if they seem unwell.

We don’t currently offer this option.

If this is a product you would like us to offer, please contact support@biome9.com to let us know, so we can consider offering this in the future.

Yes, BiomeBites® are completely safe for dogs, with the only potential exceptions being if your dog has a very specific allergy or intolerance to one of the ingredients. It is important that you answer any questions we ask about your dog’s health as accurately as possible, as the ingredients vary between the different types of BiomeBites®. Make sure to always check the back of the BiomeBites® packaging before feeding any to your dog, as this is where you will find the ingredients list, along with any conditions or medications that may need to be considered. If you are in any doubt, we advise checking with your vet and showing them the detailed ingredients list for your dog’s BiomeBites® before feeding them to your dog.

BiomeBites® have been formulated by our team of vets, nutritionists and food production experts. Each product has been designed to deliver specific health benefits using carefully researched active ingredients and based on the latest scientific evidence on efficacy and safety. As well as their functional profiles, each formulation has been extensively taste-tested with our panel of picky eaters to ensure that they are as palatable as possible to make feeding easy and enjoyable.

BiomeBites® contain very few calories and so will not have a significant impact on your dog’s overall energy intake, so they can be fed as part of a low-calorie diet without causing any problems.

It is very unlikely that your dog would have an allergic reaction to BiomeBites®, as they are made from all natural ingredients.

If you suspect your dog is suffering from an allergic reaction, you should first consult your vet. If your vet suspects your dog is allergic to an ingredient in BiomeBites®, stop feeding them to your dog immediately and contact us at support@biome9.com.

We have conducted extensive palatability testing on our BiomeBites®, however if your dog is refusing any of our formulations, please contact support@biome9.com.

We would recommend contacting your vet for advice in the first instance.

Our supplements are made from natural products and are designed to boost your dog’s health and vitality, so it is unlikely that they would cause any significant negative effects. However, if you’re concerned, please contact support@biome9.com so that we can support you.

We would also recommend re-testing your dog sooner, to enable you to track how they are progressing.

Marshmallow Root 300 mg, Chamomile 100 mg, Rosemary 75 mg, Thyme Leaf 75 mg, Vitamin B12 400 μg, Vitamin C 40 mg, Enterococcus faecium 8.00 x 10⁸ CFU, Bifidobacterium animalis 1.20 x 10⁹ CFU, Vitamin B6 1.25 mg.

Composition: Vegetable Glycerine, Nutritional Yeast, Marshmallow Root Powder, Garbanzo Flour, Vegetable Oil (Flaxseed), Starch (Tapioca, Potato), Chamomile Powder, Sunflower Lecithin Powder, Rosemary Powder, Thyme Leaf Powder 75mg, Flax Seed, Maltodextrin.

Additives per kg:
Zootechnical Additives: Enterococcus faecium (NCIMB 10415; 4b1707) (Lactose); 2.68 x 10¹¹ CFU, Bifidobacterium animalis (subsp. lactis); 4.00 x 10¹¹ CFU. Nutritional Additives: Vitamin C (Ascorbic Acid; 3a300); 13.3 g, Vitamin B6 (Pyridoxine; 3a831); 417 mg, Vitamin B12 (Cyanocobalamin; 3a835); 133 mg. Technological Additives: Natural Preservatives and Antioxidants. Sensory Additives: Stevia Extract (Stevia rebaudiana), Rosemary extract (Rosmarinus officinalis).

For allergens see ingredients in bold.

Analytical Constituents: Crude Protein 11.3%, Crude Oils & Fat 13.1%, Crude Fibre 5.6%, Crude Ash 4.2%.

Not to be given to dogs with: Allergies to the daisy family. Epilepsy.

Spirulina Powder 400 mg, Turmeric 150 mg, Ginger Root 100 mg, Oregano Leaf Powder 75 mg, Thyme Leaf Powder 75 mg, Matcha Green Tea Powder 40 mg, Vitamin C 40 mg, Vitamin B12 300 μg, Enterococcus faecium 9.00 x 10⁸ CFU, Meadowsweet Powder 25 mg, Bifidobacterium animalis 1.00 x 10⁹ CFU, Vitamin B6 15 μg.

Composition: Spirulina Powder, Vegetable Glycerine, Nutritional Yeast, Vegetable Oil (Flaxseed), Starch (Tapioca, Potato), Garbanzo Flour, Turmeric, Ginger Root, Sunflower Lecithin Powder, Oregano Leaf Powder, Thyme Leaf Powder, Flax Seed, Matcha Green Tea Powder, Maltodextrin, Meadowsweet Powder.

Additives per kg:
Zootechnical Additives: Enterococcus faecium (NCIMB 10415; 4b1707) (Lactose); 3.03 x 1011 CFU, Bifidobacterium animalis (subsp. lactis); 3.73 x 1011 CFU. Nutritional Additives: Vitamin C (Ascorbic Acid; 3a300); 13.3 g, Vitamin B6 (Pyridoxine; 3a831); 5.00 mg, Vitamin B12 (Cyanocobalamin; 3a835); 100 mg. Technological Additives: Natural Preservatives and Antioxidants.

For allergens, see ingredients in bold.

Analytical Constituents: Crude Protein 19.2%, Crude Oils & Fat 13.6%, Crude Fibre 2.3%, Crude Ash 4.7%.

Caution with: Dogs with a salycilate sensitivity, gallstones, clotting disorders, obstruction of the biliary tract, and dogs receiving anticoagulant or antiplatelet medications.

Dandelion Root 75mg, Beta-glucan 75 mg, GMBx6™ Multibiotic Blend with Bacillus velezensis 2.00x10⁹ CFU.

Composition: Dandelion Root Powder (Taraxacum officinale), Garbanzo Flour, Vegetable Glycerine, Nutritional Yeast, Vegetable Oil (Flaxseed), Starch (Tapioca, Potato), Sunflower Lecithin Powder, Sweet Potato Powder (Ipomoea batatas), Yeast Products (Beta Glucans), Flax Seed, Minerals.

Additives per kg:
Zootechnical Additives: Bacillus velezensis (DSM 15544; 4b1820); 1.00 x 10¹⁰ CFU, Enterococcus faecium (Lactose); 1.11 x 10¹¹ CFU, Lactobacillus acidophilus; 1.11 x 10¹¹ CFU, Lactobacillus rhamnosus; 1.11 x 10¹¹ CFU, Lactobacillus plantarum; 1.11 x 10¹¹ CFU, Lactobacillus casei; 1.11 x 10¹¹ CFU, Lactobacillus fermentum; 1.11 x 10¹¹ CFU. Nutritional Additives: Vitamin C (Ascorbic Acid; 3a300); 13.3 g. Technological Additives: Natural Preservatives and Antioxidants. Sensory Additives: Stevia Extract (Stevia rebaudiana).

For allergens, see ingredients in bold.

Analytical Constituents: Crude Protein 13.1%, Crude Oils & Fat 14.0%, Crude Fibre 2.0%, Crude Ash 5.1%, Moisture 13.3%.

Not to be given to dogs with: Acute gallbladder inflammation, bile duct or intestinal obstruction.

Glucosamine HCL 250mg, NaturAlgae 200mg, Boswellia Serrata 150mg, Turmeric Root Extract 100mg, Ginger Root 100mg, Chondroitin 50mg, Vitamin C 50mg, Yucca 25mg, GMBx6™ Multibiotic Blend 2.0x10⁹ CFU, Vitamin E 5mg, Manganese 1mg.

Composition: Dandelion Root Powder (Taraxacum officinale), Garbanzo Flour, Vegetable Glycerine, Nutritional Yeast, Vegetable Oil (Flaxseed), Starch (Tapioca, Potato), Sunflower Lecithin Powder, Yeast Products (Beta Glucans), Flax Seed, Minerals.

Additives per kg:
Zootechnical Additives: Enterococcus faecium (Lactose); 1.11 x 10¹¹ CFU, Lactobacillus acidophilus; 1.11 x 10¹¹ CFU, Lactobacillus rhamnosus; 1.11 x 10¹¹ CFU, Lactobacillus plantarum; 1.11 x 10¹¹ CFU, Lactobacillus casei; 1.11 x 10¹¹ CFU, Lactobacillus fermentum; 1.11 x 10¹¹ CFU. Nutritional Additives: Vitamin C (Ascorbic Acid; 3a300); 16.7 g, Vitamin E (3a700); 833 mg, Manganese (Manganese Sulphate Monohydrate; 3b503); 320 mg. Technological Additives: Natural Preservatives and Antioxidants. Sensory Additives: Boswellia extract (Boswellia serrata; 2b2816-ex); 50.0 g, Stevia Extract (Stevia rebaudiana).

For allergens, see ingredients in bold.

Analytical Constituents: Crude Protein 14.8%, Crude Oil & Fat 19.7%, Crude Fibre 2.0%, Crude Ash 4.8%, Moisture 13.5%.

Not to be given to dogs with: Gallstones, obstruction of the biliary tract, clotting disorders, or any dogs receiving anticoagulant or antiplatelet medications.

NaturAlgae 200mg, Turmeric Root 100mg, Burdock Root 100mg, Cordyceps Mushroom 100mg, Arctic Blueberry 100mg, Ashwaganda Root 50mg, Vitamin C 50mg, Selenite 150μg, Vitamin E 2mg, GMBx6™ Multibiotic Blend with Bifidobacterium animalis and Bacillus velezensis 2.83x10⁹ CFU.

Composition: Nutritional Yeast, Vegetable Glycerine, Garbanzo Flour, Flax Seed, Starch (Tapioca, Potato), Vegetable Oil (Flaxseed), Dried Algae, Sunflower Lecithin Powder, Turmeric (Curcuma longa), Dried Blueberry (Vaccinium myrtillus), Burdock Root Powder (Arctium lappa), Ashwagandha Root (Withania somnifera), Minerals.

Additives per kg:
Zootechnical Additives: Bacillus velezensis (DSM 15544; 4b1820); 1.00 x 10¹⁰ CFU, Bifidobacterium animalis (subsp. Lactis); 2.67 x 10¹¹ CFU, Enterococcus faecium (Lactose); 1.11 x 10¹¹ CFU, Lactobacillus acidophilus; 1.11 x 10¹¹ CFU, Lactobacillus rhamnosus; 1.11 x 10¹¹ CFU, Lactobacillus plantarum; 1.11 x 10¹¹ CFU, Lactobacillus casei; 1.11 x 10¹¹ CFU, Lactobacillus fermentum; 1.11 x 10¹¹ CFU. Nutritional Additives: Vitamin C (Ascorbic Acid; 3a300); 16.7 g, Vitamin E (3a700); 667 mg, Selenite (Sodium Selenite; 3b801); 49 mg. Technological Additives: Natural Preservatives and Antioxidants.

For allergens, see ingredients in bold.

Analytical Constituents: Crude Protein 13.3%, Crude Oils & Fat 17.3%, Crude Fibre 3.1%, Crude Ash 4.3%, Moisture 12.6%.

Not to be given to dogs with: Obstruction of the biliary tract.

Caution with: Anticoagulant, antiplatelet, blood thinning or antithrombotic medications.

Inulin 500mg, Sugar Beet Fibre 75mg, 3 Strain Yeast-based Postbiotic 70mg, Enterococcus faecium and Bacillus velezensis 9.35x10⁸ CFU.

Composition: Garbanzo Flour, Inulin (Cichorium intybus), Nutritional Yeast, Vegetable Glycerine, Starch (Tapioca, Potato), Vegetable Oil (Flaxseed), Flax Seed, Sunflower Lecithin Powder, Sugar Beet Fibre, Yeast Products (Saccharomyces cerevisiae, Cyberlindnera jadinii), Minerals.

Additives per kg:
Zootechnical Additives: Bacillus velezensis (DSM 15544; 4b1820); 1.11 x 10¹¹ CFU, Enterococcus faecium (Lactose); 1.11 x 10¹¹ CFU. Technological Additives: Natural Preservatives and Antioxidants. Sensory Additives: Stevia Extract (Stevia rebaudiana).

For allergens, see ingredients in bold.

Analytical Constituents: Crude Protein 12.8%, Crude Oils & Fat 14.3%, Crude Fibre 1.9%, Crude Ash 3.6%, Moisture 11.2%.

Inulin (Jerusalem Artichoke Soluble Fibre) 250 mg, Inulin (Chicory Root Soluble Fibre) 50 mg, Psyllium Husk 250 mg, Sugar Beet Fibre 75 mg, Vitamin C 40 mg.

Composition:
Garbanzo Flour, Vegetable Glycerine, Nutritional Yeast, Inulin (Helianthus tuberosus, Cichorium intybus), Psyllium Husk, Starch (Tapioca, Potato), Vegetable Oil (Flaxseed), Sunflower Lecithin Powder, Sugar Beet Fibre, Minerals.

Additives per kg:
Nutritional Additives:
Vitamin C (Ascorbic Acid; 3a300); 13.3 g.
Technological Additives:
Natural Preservatives and Antioxidants.

For allergens, see ingredients in bold.

Arctic Blueberry 150mg, Humic Acid 5.0mg, Vit A 1.0mg, Vit B1 400μg, Vit B12 7.5μg, Vit B2 1.2mg, Vit B3 4.0mg, Vit B5 7.6mg, Vit B6 350μg, Vit B9 180μg, Vit C 16mg, Vit D3 8.8μg, Vit E 22.5mg, Copper 400μg, Iodine 200μg, Iron 3.0mg, L-Arginine 3.2mg, Choline 1.97mg, L-Lysine 3.2mg, Magnesium 6.75mg, Manganese 100μg, Zinc 2.3mg, Potassium 61.6μg, Sodium 2.0mg, Sulphur 58.4μg.

Composition: Garbanzo Flour, Vegetable Glycerine, Nutritional Yeast, Vegetable Oil (Flaxseed), Starch (Tapioca, Potato), Dried Blueberry (Vaccinium myrtillus), Sunflower Lecithin Powder, Flax Seed, Humic Acid.

Additives per kg:
Nutritional Additives: L-Arginine (3c362) 1.07 g; L-Lysine (3c322) 1.07 g; Choline (Choline Chloride; 3a890) 656 μg; Iron (Iron (II) Fumarate; 3b105) 1.00 g; Zinc (Zinc Oxide; 3b603) 767 μg; Iodine (Potassium Iodide; 3b201) 66.7 mg; Manganese (Manganese Sulphate Monohydrate; 3b503) 33.3 mg; Copper (Copper Gluconate; 3b406) 133 mg; Vitamin D3 (3a671) 2.93 mg; Vitamin B6 (3a831) 117 mg; Vitamin A (3a672a) 108,500 IU; Vitamin B9 (Folic Acid; 3a316) 60 mg; Vitamin B2 (Riboflavin; 3a825i) 400 mg; Vitamin C (Ascorbic Acid; 3a300) 5.3 g; Vitamin E (3a700) 7.50 g; Vitamin B1 (Thiamine) (3a820) 133 mg; Vitamin B5 (Pantothenic Acid; 3a841) 2.53 g; Vitamin B12 (Cobalamin; 3a835) 2.50 mg; Vitamin B3 (Niacin; 3a314) 1.33 g. Technological Additives: Natural Preservatives and Antioxidants. Sensory Additives: Blueberry extract (Vaccinium myrtillus), Stevia Extract (Stevia rebaudiana).

For allergens, see ingredients in bold.

Analytical Constituents: Crude Protein 15.0%, Crude Oils & Fat 14.6%, Crude Fibre 1.3%, Crude Ash 4.0%, Moisture 14.0%.

Caution with: Dogs receiving anticoagulant or antiplatelet medications.

3 Strain Yeast-based Postbiotic 70mg, Echinacea 150mg, Apple Cider Vinegar 25mg, Astragalus Root 150mg, NaturAlgae 200mg, Inulin 500mg, Quercetin Dihydrate 50mg.

Composition: Inulin (Cichorium intybus), Nutritional Yeast, Vegetable Glycerine, Garbanzo Flour, Vegetable Oil (Flaxseed), Dried Algae, Starch (Tapioca, Potato), Echinacea Root Powder, Astragalus Root Powder, Sunflower Lecithin Powder, Flax Seed, Yeast Products (Saccharomyces cerevisiae, Cyberlindnera jadinii), Quercetin Dihydrate, Apple Cider Vinegar Powder, Minerals.

Additives per kg:
Technological Additives: Natural Preservatives and Antioxidants. Sensory Additives: Stevia Extract (Stevia rebaudiana).

For allergens, see ingredients in bold.

Analytical Constituents: Crude Protein 10.8%, Crude Oils & Fat 15.2%, Crude Fibre 2.8%, Crude Ash 4.2%, Moisture 11.2%.

Not to be given to dogs with: Allergy to the daisy family.

Caution with: Autoimmune diseases.

We can currently deliver our GutDiscovery® Tests and BiomeBites® to the United Kingdom (including Northern Ireland) only. This excludes the Channel Islands and the Isle of Man.

If you have already ordered from the Channel Islands or the Isle of Man, please contact support@biome9.com.

Unfortunately, we don’t supply our products to any countries outside of the UK yet.

Next Day Delivery - £4.99 - order before 1pm for next day delivery

Tracked 48hr Delivery - Free

We don’t currently deliver to the Channel Islands, the Isle of Man or any countries outside the UK.

All of our GutDiscovery® tests include a free return address label, to be attached to the back of the box, so that they can be posted back to our lab for analysis.

If your order hasn’t yet been despatched, please contact support@biome9.com.

If your order has already been despatched, unfortunately we are unable to amend any details.

Yes. When your order is despatched, you’ll receive an email with the tracking number.

You can choose either a refund to the original payment method you used to purchase the item(s), or we can issue a discount code to the value of the item(s) being refunded, which you can use to purchase other items on our store.

Your refund will be in your account within 5 - 7 working days of the date it was issued. We will send you an email when we issue your refund to let you know. If you have chosen a discount code instead of a refund to the original payment method, this will be emailed to you when the refund is authorised and will be available to use as soon as you receive the email.

With so much great feedback from our customers about the positive changes they have seen in their dogs since starting their GutDiscovery® journey we’re confident that our testing, diet and supplementation programme will deliver significant benefits for your dog.

In fact we’re so confident in the efficacy of our approach to canine health that we’re happy to offer a full refund if there’s no measurable improvement in your dog’s gut microbiome health after they have completed a 6-month BiomeVitality® Care Plan.

We’re confident that you will see an increase in your dog’s results in a follow up test, provided you have followed the recommendations in their BiomeVitality® Care Plan. The most definitive way to measure improvement in your dog's microbiome is to look at their Health Area and Pathogen Analysis results, which can be found on page 8 of their Results & Recommendations.

For a Health Area score to improve, this must show a Level of Support that is better than their previous result. The scores start from Poor < Below Avg < Moderate < Good. For example, your dog's score would have improved if their original result for Fibre digestion was Below Avg and their new result was Moderate.

For a Pathogen Analysis result to improve, the number of a pathogen that is detected must go down. For example, if the original result for Clostridium perfringens was 5000, an improvement would be a new result of 1000.

If none of their Health Area or Pathogen Analysis scores listed have improved, then they will qualify for our money back guarantee. This excludes any new scores that are added to the report that were not included in your dog's original report.

If you have followed all of our BiomeVitality® Care Plan recommendations and don’t see an improvement in your dog's next GutDiscovery® test results, we will refund the full cost of your purchase*:

- Your original GutDiscovery® Test Kit

- 6 months of BiomeBites®

- Your follow-up GutDiscovery® Test Kit bought after 6 months on our BiomeVitality® Care Plan

*Please note, this excludes any delivery fees and associated lab costs.

To claim, you must have completed the following:

- Purchased and successfully received the results from a GutDiscovery® Test Kit for your dog.

- Bought and completed a full 6 month plan of BiomeBites® for your dog (either upfront or on our subscription plan) as recommended in their first GutDiscovery® Test Kit report.

- Followed all of the dietary and daily BiomeBites® supplement recommendations for your dog, including correct daily dosages, for a full 6 months, as recommended in their first GutDiscovery® Test Kit report.

- Purchased a second GutDiscovery® Test Kit, collected a sample from your dog, and returned this to our laboratory after completing the full 6 months of dietary and BiomeBites® recommendations, and within 7 months of receiving the results from your dog's first GutDiscovery® Test Kit.

- Received Health Area and Pathogen Analysis results from your dog's second GutDiscovery® test in which none of those listed have improved compared to their original results.

If you have completed all of the above, please contact support@biome9.com to make a claim on the money back guarantee. Please include the following in your email:

- Your name.

- Your dog's name.

- Your order numbers.

- The activation codes for both GutDiscovery® Test Kits.

- Proof of postage for the second GutDiscovery® Test Kit.

Once we receive your claim, we will review this within 5 working days. We will then contact you to arrange a video consult or phone call with our Lead Microbiologist to discuss the results in more detail, so we can ensure you and your dog receive the best available support.

If your claim is successful, you will receive a full refund for both GutDiscovery® Test Kits, and the full 6 month plan of BiomeBites® supplements to your original payment method within 10 working days of approval.

Please note, we will not be able to issue a refund under the money back guarantee if:

- You have already received full or partial refunds for either of the two GutDiscovery® Test Kits or any part of the 6 month BiomeBites® supplement plan.

- You have not paid for either of the two GutDiscovery® Test Kits or any part of the 6 month BiomeBites® supplement plan.

- You did not purchase the full 6 month BiomeBites® supplement plan, or you changed, withheld or delayed any products from the plan, or did not administer the correct dosage.

- You administered supplement products, either homemade or manufactured by other companies, to your dog between submitting the sample for your dog's first GutDiscovery® Test Kit and collecting the sample for their second GutDiscovery® Test Kit.

- You did not implement all of the dietary recommendations from the first GutDiscovery® Test Kit for any reason.

- Your dog received antibiotics or any other medication or treatment, either medical or surgical, or had a new veterinary diagnosis that we consider to have had a possible impact on the health of your dog's microbiome between submitting the sample for your dog's first GutDiscovery® Test Kit and collecting the sample for their second GutDiscovery® Test Kit.

- The full 6 month dietary and BiomeBites® supplement recommendations from your dog's first GutDiscovery® Test Kit weren't completed before you collected the sample for your dog's second GutDiscovery® Test Kit.

- The sample for the second GutDiscovery® Test Kit was not submitted to our laboratory within 7 months of the date you received the results from your dog's first GutDiscovery® Test Kit.

- Either the first or second sample collected for your dog fails to pass our laboratory analysis.

- One or more of the Health Area or Pathogen Analysis results improved compared to your dog's original results.

- You are not the named account holder.

- You do not provide any one of the items of information we require (listed above) when submitting your claim.

- You do not agree to, or complete a video or phone call with our Lead Microbiologist after submitting your claim.

Please note, we will not be able to issue a refund under the money back guarantee if:

- The first GutDiscovery® Test Kit was purchased before 15th May 2024.

- You have already received full or partial refunds for either of the two GutDiscovery® Test Kits or any part of the 6 month BiomeBites® supplement plan.

- You have not paid for either of the two GutDiscovery® Test Kits or any part of the 6 month BiomeBites® supplement plan.

- You did not purchase the full 6 month BiomeBites® supplement plan, or you changed, withheld or delayed any products from the plan, or did not administer the correct dosage.

- You administered supplement products, either homemade or manufactured by other companies, to your dog between submitting the sample for your dog's first GutDiscovery® Test Kit and collecting the sample for their second GutDiscovery® Test Kit.

- You did not implement all of the dietary recommendations from the first GutDiscovery® Test Kit for any reason.

- Your dog received antibiotics or any other medication or treatment, either medical or surgical, or had a new veterinary diagnosis that we consider to have had a possible impact on the health of your dog's microbiome between submitting the sample for your dog's first GutDiscovery® Test Kit and collecting the sample for their second GutDiscovery® Test Kit.

- The full 6 month dietary and BiomeBites® supplement recommendations from your dog's first GutDiscovery® Test Kit weren't completed before you collected the sample for your dog's second GutDiscovery® Test Kit.

- The sample for the second GutDiscovery® Test Kit was not submitted to our laboratory within 7 months of the date you received the results from your dog's first GutDiscovery® Test Kit.

- Either the first or second sample collected for your dog fails to pass our laboratory analysis.

- One or more of the Health Area or Pathogen Analysis results improved compared to your dog's original results.

- You are not the named account holder.

- You do not provide any one of the items of information we require (listed under 'How do I make a claim on the money back guarantee?') when submitting your claim.

- You do not agree to, or complete a video or phone call with our Lead Microbiologist after submitting your claim.